Our shop does not accept cancellations, returns or exchanges. Due to the nature of our handmade products, we feel this policy is important to prevent shipping errors and/or delays. In addition to keeping our inventory accurate at all times.

We want you to feel confident in your purchase, and have listed our sizing charts on our site for your convenience. We are happy to answer any sizing questions you may have, and always recommend sizing up if in between sizes.

While we do inspect all items for damages prior to shipping, human errors do occur. In the event this is the case, please contact us using the provided form below within 3 days of receiving your package so that we may assist you further. 

Kitty Kompound is not responsible for goods damaged, delayed, or lost while in transit. Should you believe a parcel is lost or has gone missing, please contact the United States Postal Service for further assistance.